Recall Information

Product Recall - Fireman Sam Jupiter Fire Engine...

Fireman Sam die cast metal Jupiter fire engine - Product No. 1415412. Barcode - 5050841541212
Fireman Sam die cast metal 4 vehicle set including Jupiter fire engine - Product No. 1415479. Barcode - 5050841547917

HTI Group is taking the precautionary measure of recalling the above products sold at Tesco and Smyths Toys since September 2010.
Customer Satisfaction is always our priority and we have identified that these products do not meet out stringent standards. It is possible that during use the doors from the Jupiter fire engine may become detached from the vehicle.
The recall is purely a precautionary measure and HTI Group would like to apologise for any inconvenience caused. No other product is affected by this recall apart from the Jupiter fire engine in the above product numbers.

What you should do…

If you have bought either of the above products please contact our customer services team on 01253 775509 or .(JavaScript must be enabled to view this email address) for advice on how to obtain a refund or replacement product.