Our Commitment

We commit to provide an efficient, reliable and considerate service, keeping to promises and delivering consistently

HTI continually strives to source, innovate, design and manufacture products that satisfy identified market demand and deliver excellent margins to our customers.

Our Commitment

Design

Design

HTI’s dedicated and experienced design team works closely with the brand management team to continuously focus on proactive product development and innovation at both entry level and premium pricing.


The company has a growing team of sixteen designers, based across our UK and Hong Kong offices. Furnished with the latest, cutting edge technology and equipment, the HTI design teams are able to produce world class product conceptual designs and packaging artwork with lightning speed efficiency.

Quality Control

Quality Control

The HTI in-house QA function comprises 17 personnel, located in the UK and Far East. The department is involved in product compliance from development, through production and inspection, to UK verification. This includes auditing and monitoring of factory manufacturing quality and ethical compliance.


Our QA technologists are aligned to our product category management structure, therefore ensuring more specialised knowledge on the product types they are handling - delivering more efficient and comprehensive QA support.


HTI QA management has extensive experience gained across manufacturing, supply, retail and laboratory backgrounds - constantly benchmarking our performance and driving continuous improvement.


We work closely with test houses, trade and retail organisations to ensure timely awareness and response to changing legislation and customer requirements.


Whether we are assessing factories, installing quality procedures or simply being involved in the inspection service, quality is built into every aspect of the HTI offer.

Manufacturing

Manufacturing

Over 40 years trading with Far Eastern suppliers affords HTI unique established relationships with the best factories, unrivalled sourcing knowledge and a strong reputation within the global toy industry.


Investment in Tooling


HTI is committed to continuous investment in the development of own tooled designs for its high profile licensed ranges as well as own brand ranges such as ‘Smart’, ‘Cosy Cottage’, Razzle Dazzle’ and Teamsterz’. This investment has resulted in the design and manufacture of some of the most innovative, exciting and unique toy products on the market today!


China


HTI has recently opened an office located in mainland China from which it now has an ideal base for QA and Inspection teams as well as an Engineering department. This new office is strategically located to manage the company’s mainland China operations and further emphasises HTI’s commitment to the manufacturing side of the business.

Distribution Service

Distribution Service

HTI operates from an extensive UK head office and warehouse facility, across a 14 acre site, located in Fleetwood, Lancashire with a comprehensive warehousing, storage and distribution operation.

  • The 30,000m² freehold warehouse facility in the UK has a capacity of 22,000 racked pallet locations with an additional 3,500m² of bulk storage.
  • Up to 10,000 cartons can be selected for dispatch from the UK site in any one day.
  • More than 100 million HTI products are dispatched each year.
  • Over 5,000 40’ containers are imported into the UK each year.
  • HTI’s warehouse operation is supported by a sophisticated computerised warehouse management system.
  • On-site added value repackaging and fulfilment facility.
  • Customs and Excise approved bonded warehouse.
  • Long standing relationships with excellent transport service providers, accommodating the smallest package to full trailer loads